Community & stakeholder engagement

At Future Urban, engagement is integrated into the planning process rather than handled separately. Our engagement practitioners work closely with the planning team throughout every project which means the conversations with community and government are more informed, and the feedback that comes back actually shapes the planning work.

Four of our consultants hold the IAP2 Certificate in Engagement. We prepare and deliver engagement plans, manage stakeholder analysis and communications and provide clear reporting on feedback and recommendations all in compliance with the Community Engagement Charter.

Our services include:
• Preparation and peer review of engagement plans
• Stakeholder analysis and communications
• Engagement materials and infographics
• Coordination and facilitation of workshops, surveys and focus groups
• Analysis of feedback and engagement reports
• Social PinPoint analysis and reporting
• Community engagement tender preparation and submission

Social procurement is increasingly a requirement of major government-led planning and infrastructure projects and getting it right requires more than a policy commitment. It requires a practical understanding of local supply chains, community needs and how to structure procurement frameworks that deliver genuine outcomes rather than tick-box compliance.

Future Urban has provided social procurement advice across both government and private sector contexts. We work with clients to identify local suppliers, indigenous businesses and social enterprises, develop the frameworks and strategies that underpin procurement decisions and support implementation through the life of a project.

Our team brings both planning expertise and genuine community knowledge to this work which means the social procurement strategy is always integrated with the broader project rather than bolted on as an afterthought.

Our services include:
• Social procurement strategy development
• Stakeholder and community engagement planning
• Local supplier, indigenous business and social enterprise identification
• Fulfilment of social procurement obligations
• Delivery of major projects maximising local and social impacts
• Social procurement framework design and policy

Effective stakeholder management starts long before formal engagement. Understanding who holds influence, their priorities and pressure points can be the difference between a project moving smoothly or becoming mired in conflict.

We provide strategic advice on stakeholder mapping, communications sequencing and risk mitigation, helping clients anticipate opposition, build support and engage government, industry and community in a deliberate, well-timed way.

On complex or politically sensitive projects, this upstream thinking is critical. And because our strategists are also practicing planners, advice is grounded in what will truly matter at the assessment stage not just what looks good on paper.

Our services include:
• Stakeholder identification and mapping
• Communications strategy and sequencing
• Political and government relations advice
• Risk and opposition assessment
• Briefing materials and position papers
• Integration with formal engagement processes